Georgia 811 provides a service called the Positive Response Information System (PRIS) to help you track the status of your locate request. Simply follow the instructions below. A status window will appear on your screen. If any line has not been marked by the afternoon of your locate date, please call the Georgia 811 at 811, 1-800-282-7411 or 770-623-4344. You may also download the EDEN application to access PRIS on your Android phone by clicking here.
Click Here for a list of Positive Response codes.
Ticket Number Layout (Date is 10/15/2002):
1. Click Here to go to positive response screen.
2. Type in ticket number - as shown above.
3. Click Load Ticket.
4. Scroll to bottom of page to view the status of your request.
5. Hit "View Ticket Text" button to view & print out ticket.
When utility company representatives mark a location, they use colored flags and/or paint to identify the type of underground utility. Here is what the color codes indicate:
For an interactive diagram of these markings with our interactive house, click here.
